In addition to any personal information we may obtain from other sources, this section describes the personal information we might gather from you when you use our services. You give us the following details when you create an account on our website, sign up for our services, or make a purchase:

• Your name, profile details, billing and shipping addresses, payment details, phone numbers, email addresses, and, if relevant, the name of your company.
• When you create an account, you are prompted to create a username and a password. PowerVolt Group maintains your username and password (in an encrypted format) inside our secure environment and only uses your information to welcome you back and to personalize your experience.
• You are asked to create a username and a password when you first register for an account. PowerVolt Group only uses your information to greet you and customize your experience; it keeps your username and password (in an encrypted format) within our secure environment.
• The items and additional details in your project, BOM, cart, or order history.

When you register on our site, sign up for our services, or make a purchase, you provide us with the following information:

• Personal data you provide when reaching out to us (e.g., your name, phone number, email address);
• Details about emails and other digital communications, including any links you click on, and whether you open the communications;
• Information from email headers, source IP addresses, sending email server hostnames, and ISP details;
• Feedback and responses to customer surveys and questionnaires.

You have complete discretion over what information you choose to give us or whether you choose to share any information at all. Unfortunately, in order to complete your transaction, some information is needed, including your name, address, and payment details. You won't be able to use our website, place orders, or access certain services if you decide not to supply this information.

Powervolt Group does not store your payment information.

What Does Powervolt Group Use My Data For?
Powervolt Group strives to adhere to the principles of these intricate regulations and processes your data in compliance with all applicable data protection laws. We use the information we collect for the purposes specified in this Data Privacy Policy. Processing your purchases and completing your orders are the primary goals of these purposes. Product development, market research, website and business process optimization, customized service design, and targeted advertising are examples of additional processing.

Purchase Processing and Provision of Online, Local, and Personalized Services:
We process your data to fulfill contracts and provide the services you request, as detailed in this Data Privacy Policy. The primary purposes for processing your data include:

• Providing, personalizing, and tailoring our services, including websites, apps, and cross-device/platform functions.
• Executing purchase agreements and providing customer service, including payment processing, claim management, and handling returns, complaints, and warranty claims.
• Sending non-promotional communications on technical, security-related, and contractually relevant matters (e.g., fraud alerts, account blocking, or product recalls).
• Managing campaigns, competitions, and newsletters.
• Sharing transactional information with third parties for compliance purposes.

The way of Improving the Shopping Experience:
Data is used by Powervolt Group to improve your shopping experience. Our e-commerce site offers thousands of products from various brands, and it's crucial to present offers and content in a way that suits your needs. This will make it simpler for you to locate products that fit your engineering specifications or interests.
Cookies and access data are used by Powervolt Group to examine usage trends. While you browse our website, we also collect information from our advertising partners. We use profile information, interest information, and shopping information when you are logged into a customer account in order to customize your experience. Consequently, Powervolt Group is able to present pertinent search results, product recommendations, technical suggestions, and other content that is customized to your preferences.

Prevention of Fraud:
The information we gather is used by Powervolt Group to confirm your identity, stop fraud, and guard against possible security risks. This pertains to both placing an order and creating a customer account. We utilize encryption and security technologies to protect our data and network. Furthermore, Powervolt Group employs organizational and technical safeguards to prevent our systems from being lost, destroyed, or subjected to unauthorized access or distribution of customer data by unapproved parties. Our top goal is to protect your personal information.
In order to safeguard our users against data misuse, especially in the event of fraudulent orders, Powervolt Group also employs both technical and manual procedures for fraud prevention.

Credit Check:
In order to create a credit line, Powervolt Group uses the information you supply in addition to creditworthiness data—which is provided by external credit agencies as score values—found in external credit agencies. These score values are numerical representations of statistically-based estimates of the probability that an individual will make payment defaults.
We will provide you with suitable payment options that you can use to proceed and finish your purchase, regardless of the credit check's outcome, whether it is positive or negative.

On the Basis of Your Consent:
In the event that you have granted Powervolt Group permission to process your personal information, your consent will serve as the main justification for our data processing operations. With your consent, we typically process data for the following purposes:

• Subscription to a newsletter
• Participation in surveys and market research studies
• Customer service support documentation
• The execution of a credit check (if not required for contractual fulfillment)

Powervolt Group respects your privacy rights. As new privacy laws and regulations are enacted around the world, Powervolt Group is committed to protecting your privacy, no matter who you are or where you come from. We respect your privacy rights and will manage your data in accordance with your requests.

We do not intentionally collect or solicit information from individuals under the age of sixteen. If we discover that we have mistakenly obtained personal information from a kid under the age of 16, we will erase that information. If you suspect we have any information from a child under 16 on our systems, please contact us.